Reference Number: BC13:27AUX
Bargaining Unit: BCGEU
Number of Positions: (1) Auxiliary- Term of assignment May-August
Closing Date: May 23, 2013
ISM Canada, a wholly owned subsidiary of IBM Canada Ltd., and a member of IBM Global Services, is a leading player in bringing competitively priced, IT services to public and private sector organizations. From traditional mainframe legacy systems operations to web-enabled applications that drive today's successful organization, ISM Canada's team delivers the IT reliability and excellence clients count on, backed by the global experience of IBM.
Responsibilities: The Client Support Technician provides first tier problem diagnosis and response to calls from a variety of clients, monitors the IMAC perform queue throughout the province and installs basic software and moves hardware, assist with ID Admin Workstation create and modify requests. This position also provides on-site and remote information systems technology assistance and resolution of routine and non-routine problems. This position may also be responsible for maintenance of the Asset Database which enables the client to monitor which assets are allocated to Client Users. This position functions in a high volume environment with diverse and high impact problems.
If you are interested in this position, please visit our website www.ismcanada.com for full details. Applications must be received by no later than end of day, May 23, 2013.
An eligibility list for future vacancies may be established